Welcome to the Help Center!
FAQ's
Frequently asked questions per module
Images
- How can I reduce the file size of my images?
- Where do I find the properties of my images?
- How do I crop my image?
- How can I import an animated GIF?
- How do I import videos in Spotler?
- What happens to my messages / webpages when I delete or archive an image?
Documents
Lists
- How do I convert my static list to a dynamic list?
- How do I switch from global opt-out to a setup based on permissions?
- Why you should use a dynamic list instead of a static one
- What should I do when linking with External ID?
- How many static lists can I import into my Spotler account?
- How do I create a test group?
Forms
- How do I create an unsubscribe form where contacts can update their permission preferences?
- How do I adjust the error texts of my form?
- How do I ensure my form answers are saved in the database?
- How do I post a form on my WordPress website?
- How can I style the layout of my form?
- When do you use a form of the type Subscribe and when of the type Normal?
Webpages
- How do I style a form or survey in the webpage editor?
- How do I customize my unsubscribe page with my own template?
- How do I disable the possibility for my article to be shared on social media?
- What is the difference between a section, a row and an element?
- How do does the social sharing function works?
- How do I change the page title of my Spotler webpage?
Automations
- Can I see when an automation stopped on contact-level?
- How do I set up date fields for date-triggered automations?
- Why isn't my automation sending messages to my recipients?
- What is the difference between a bulk mailing and an automation message?
- How can I restart an automation for a contact or multiple contacts?
- When does the automation trigger check whether a date has been reached?
Mailings
- How do I receive a copy of the mailing I send?
- Untitled
- How do I create a target group of contacts who clicked a link in my mailing?
- How do I know the top 10 opens per email client of a mailing?
- How do I set up batch sending for my email?
- Can a contact with the status "inactive: spam report" be reactivated?
Account settings
- Set up your subscription and unsubscribe process with permissions and unsubscribe packages
- What are the user roles in Spotler Mail+?
- What are the data retention periods in Spotler?
- I forgot my password
- How can I delete a contact from Spotler?
- How do I set up DMARC?