Welcome to the Help Center!
Mailings
- How do I know the top 10 opens per email client of a mailing?
- How do I set up batch sending for my email?
- Can a contact with the status "inactive: spam report" be reactivated?
- Why can't I attach my static list to my mailing?
- Force sending a mailing for franchisees
- Publishing a mailing for franchisees
- Why does my dynamic list suddenly contain 0 contacts when scheduling a mailing?
- What time zone is the time shown?
- How can I see what caused my email to bounce?
- Why are the conversion figures different in Spotler than in Google Analytics?
- How do I keep bot clicks out of my mailing reports?
- How can I compare my mailings?
- How can I resend a mailing?
- What happens with a trend report when it is made invisible?
- How is the unsubscribe link included in the report?
- How is the effectiveness of a mailing measured?
- What happens with a report when I resend a mailing?
- How can I view or export the contacts who have (not) opened my mailing?
- How do I compare the reports of the mailings?
- Why aren’t the results on the shared report page the same as in the mailing report in Spotler?
- Why did I lose my message after sending or cancelling my mailing?
- How can the number of opens in the section Opens per email client appear higher than the Open ratio?
- How do I see when an A/B test is finished?
- How do I export a report?
- Do I delete a message when I delete a scheduled mailing?
- Can I publish a sent mailing on my website?
- Why don't I see the results of my mailing in the trend report?
- How do I include a previous sent mailing in a trend report?
- Why can't I select my message in the "module Mailings"?
- When an order is cancelled, will I see this in the mailing report?