Do you have an integration with Spotler? Then an action by a contact that is recorded in your CRM can also trigger an automation in Spotler. This is done using an external trigger.
An example automation:
Someone submits a quote request via a form from an external system. You want to apply a lead score of plus 50.
In addition to triggering campaigns with a link, you can also update tags and scores with API calls.
Calls non-contact related
- Create a tag
- Update a tag
- Remove a tag
- Get a list of tags
Calls contact related
- Add a tag to a contact
- Remove a tag from a contact
- Get a list of tags from a contact
If you already work with tags and scores in your system, you can add this to a contact in Spotler with these calls.
Want to know more about the REST API documentation? Check our API-documentation.