When you create an unsubscribe package in Mail+, the form is by default placed on a blank web page without any layout, logo, or styling. By following the steps below, you can apply your own template to the unsubscribe page so that the page visually aligns with the rest of your brand communication.
Teamlead Creative & Data explains this process in the video below.
Step-by-step guide
1. Change the status
By default, the status of an unsubscribe page is set to Final, which means you cannot edit it. Change the status to Testing or Draft to make the page editable.
Note
A page with the status Final is locked. You can only make changes after changing the status.
2. Open the page
Right-click the unsubscribe page and choose Open editor. You will now see a white page containing a simple black-text form.
3. Note the form name
Click the form once. In the left-hand sidebar, in the dropdown menu, you will see the name of the form being used. Write down this name, you will need it again later.
4. Select the template
Click the template icon at the top of the page and choose the template you want to use. If you don’t have a separate web page template, you can also use your email template.
5. Load the template
The selected template will now be loaded.
Important
Once the template is loaded, the form will disappear because the entire page is replaced by the new template.
6. Remove redundant elements
Your template may contain redundant blocks that are not necessary for an unsubscribe page. Remove these elements, usually it’s enough to keep only the header and footer.
Note
Also remove any email-specific elements, such as View online links or Unsubscribe links. These have no purpose on a web page and may cause confusion.
7. Load your brand style (optional)
If a specific brand style is associated with your chosen template, you can now load it. This step is optional but ensures visual consistency.
The process for loading a brand style is the same as in the email editor.
8. Add the form
Drag the Form element onto your page.
9. Select the form
Click the form. In the left-hand sidebar, you will see a dropdown menu in which no form is currently selected. Choose the correct form, the one you noted earlier.
Important
Always use the original form from the unsubscribe package. This is required to maintain the connection with the system and to ensure the unsubscribe process works correctly.
10. Adjust styling (optional)
If desired, adjust the layout, such as margins (padding), colors, or the button style, so the page perfectly matches your branding.
By default, the form uses black text, white fields, and a grey button. You can modify various elements, such as Label, Button, and Input fields.
For more information on form design, see the article Form styling.
11. Save the page
Click Save at the top to store your changes.
12. Change the status back to “Final”
When you’re done, exit the editor and change the page status back to Final. This locks the page again to prevent further edits.